What services does Zenith Carex offer?
Zenith Carex provides a full range of logistics solutions, including Express Courier Services, Freight Forwarding, Supply-Chain Management & Distribution, Warehouse Management, Cold-Chain Storage & Delivery, eCommerce Fulfillment,International Shipping and presently working on Bonded Terminal Operations
Where is Zenith Carex located?
We have over 80 branches across Nigeria, with a strong presence in major cities, airports, and seaports, ensuring efficient nationwide logistics coverage. With HQ at Lagos and Abuja
How can I contact Zenith Carex?
You can reach us through our customer service hotline 07032114180, email; info@zenithcarex.com, or visit any of our branches.
Does Zenith Carex provide international shipping services?
Yes, we offer international shipping and freight forwarding services, including air and sea freight to various destinations worldwide.
What industries does Zenith Carex serve?
We cater to businesses across multiple industries, including e-commerce, pharmaceuticals, manufacturing, retail, oil & gas, agriculture, and FMCG.
How fast is Zenith Carex’s Express Service?
Our domestic express delivery is within 24 to 48 hours for major cities, while inter-state deliveries take 48 to 72 hours.
Can I track my shipment in real-time?
Yes, we offer a real-time tracking system that allows you to monitor your shipment's status through our website or mobile app.
Do you provide same-day delivery services?
Yes, same-day delivery is available for urgent shipments within major cities, subject to availability and booking time.
Are there weight or size restrictions for courier services?
We handle packages of various sizes. However, shipments exceeding standard weight limits may require special handling or freight services.
How do I package my item for delivery?
Ensure your item is securely packaged with proper labeling. Fragile items should be wrapped with protective materials to prevent damage. We can also provide secure pouches and boxes at any of our branches.
What freight forwarding options do you offer?
We provide air, sea, and land freight services for both import and export shipments.
Does Zenith Carex handle customs clearance?
Yes, we offer customs brokerage services to facilitate smooth clearance of goods at ports and airports.
What types of haulage services does Zenith Carex provide?
We offer full-truckload (FTL), less-than-truckload (LTL), dedicated fleet management, and specialized transport for oversized cargo.
Can Zenith Carex handle bulk cargo transportation?
Yes, we specialize in bulk cargo movement for manufacturers, distributors, and large-scale importers.
Do you offer last-mile delivery services?
Yes, we provide last-mile distribution solutions for e-commerce businesses and retail companies.
Does Zenith Carex offer warehousing services?
Yes, we provide short-term and long-term warehousing solutions for businesses across different industries.
What security measures are in place at your warehouses?
Our warehouses are equipped with 24/7 surveillance, fire protection systems, and controlled access for maximum security.
Can I store temperature-sensitive goods at your facilities?
Yes, we offer cold-chain storage solutions for perishable and pharmaceutical products.
What temperature range does your cold storage maintain?
Our cold storage facilities maintain temperatures ranging from -20°C to +8°C, suitable for pharmaceuticals, food, and perishables.
Do you offer cold-chain logistics for vaccines, medical and pharmaceutical supplies?
Yes, we specialize in temperature-controlled transportation for medical and pharmaceutical products.
How do you ensure products remain at the correct temperature during transport?
We use refrigerated trucks, insulated packaging, and real-time temperature monitoring throughout the transit process.
How do I pay for logistics services?
We accept bank transfers, online payments, POS transactions, and cash payments at our branches.